Last Updated: July 29, 2026
Welcome to Caguno. These Terms and Conditions ("Terms") govern your use of our website caguno.com and the professional landscape design services we provide in Queensland, Australia.
By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
In these Terms, unless the context otherwise requires:
Caguno provides professional landscape design services in Queensland, Australia, including but not limited to:
Our primary service area is Queensland, Australia. Services outside this area may be available upon request and mutual agreement.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
Quotes can be requested through our website contact form, email, or phone. All quotes are provided free of charge and without obligation.
Quotes are valid for 30 days from the date of issue unless otherwise specified. After this period, we reserve the right to revise pricing.
Quotes are estimates based on the information provided at the time of request. Final pricing may vary if:
A binding contract is formed when:
The contract between Caguno and the Client consists of:
Any changes to the agreed scope of work must be documented in writing and agreed upon by both parties. Additional charges may apply for scope changes.
A deposit of 30-50% (as specified in the quote) is required before work commences. The deposit confirms your booking and covers initial design work and materials procurement.
For larger projects, progress payments may be required at specified milestones:
We accept the following payment methods:
Unless otherwise agreed:
Prices may be adjusted if:
The Client agrees to:
Project timelines are estimates and may be affected by:
We will make reasonable efforts to notify you of any significant delays. We are not liable for delays caused by circumstances beyond our reasonable control.
Clients may cancel services subject to our Refund Policy. Cancellation must be provided in writing to info@caguno.com.
We may terminate the agreement if:
Upon termination:
All designs, plans, drawings, and creative work remain the intellectual property of Caguno until the project is paid in full.
Upon full payment, the Client receives a non-exclusive license to use the designs for the specific project. The Client may not:
We reserve the right to photograph completed projects and use images for marketing, portfolio, and promotional purposes unless you specifically opt-out in writing.
We warrant that our services will be performed with reasonable care and skill in accordance with industry standards.
Plants are living organisms subject to various conditions. We provide:
Materials and products are covered by manufacturer warranties where applicable. We will assist in warranty claims but are not responsible for manufacturer defects.
Warranties do not cover:
To the maximum extent permitted by law, our total liability for any claim arising from our services is limited to the total amount paid by the Client for those services.
We are not liable for:
Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, warranties, or other rights under the Australian Consumer Law or other applicable laws that cannot be lawfully excluded.
Caguno maintains appropriate insurance coverage including:
Clients are responsible for maintaining their own property insurance.
Unless specifically agreed otherwise, the Client is responsible for obtaining all necessary:
We will use reasonable efforts to ensure our work complies with applicable regulations, codes, and standards. However, we are not responsible for non-compliance arising from:
If a dispute arises, both parties agree to first attempt to resolve it through good faith negotiations.
If negotiations fail, both parties agree to participate in mediation before commencing legal proceedings.
These Terms are governed by the laws of Queensland, Australia. Both parties submit to the exclusive jurisdiction of the courts of Queensland.
When using our website, you agree not to:
We do not guarantee that our website will be available at all times. We may suspend or restrict access for maintenance, updates, or other reasons.
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
By using our services, you consent to receive communications from us electronically via email or through our website.
You must provide accurate and current contact information and notify us promptly of any changes.
We are not liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including:
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with any signed service agreement and our Privacy Policy, constitute the entire agreement between you and Caguno regarding the use of our website and services.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to any successor entity.
We reserve the right to update these Terms at any time. Changes will be effective when posted on our website with an updated "Last Updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
For questions about these Terms & Conditions, please contact us:
Caguno
Linton Apartments, 95 Linton St, Kangaroo Point QLD 4169, Australia
Phone: +61 3 2496 242
Email: info@caguno.com
Website: www.caguno.com
Important Notice: These Terms & Conditions are a legally binding agreement. Please read them carefully before using our services. If you have any questions or concerns, please contact us before proceeding.